My sister and I came here a few months ago without a reservation. The ladies who helped us were so nice, even though we spoke no Japanese. We had a great time, and so I came back with my husband. A great experience this time, too. Only wish is that they had a few female sandal sizes meant for taller women with larger feet.
I had a great time! They had a lot of yukata and kimono to choose from for a variety of budgets and you can rent till 5.30pm. The staff are really nice as well! I totally recommend it!